Client team specialist

Client Liaison Officer (Monday to Friday) 35 hours per week

My client thrives on building positive relationships with their clients, customers, and team. Professional and friendly service is their mantra. They're all about passion, innovation, and integrity. Their goal? To be the best for their staff, clients, and community.

Your Role

* Be the go-to for client queries via phone, email, and more.

* Support client managers and onboard new clients.

* Resolve issues by liaising with other departments.

* Keep client files up-to-date and assist with case monitoring.

* Drive process improvements and handle overflow debtor calls.

About You

* Confident in understanding and meeting client needs.

* Deliver top-notch customer experiences.

* Professional attitude in various settings.

* Extract and act on information efficiently.

* Self-motivated, a team player, and adaptable.

* Proficient in Microsoft Office, especially Word and Excel.

* Great at multi-tasking and prioritizing.

Requirements

* Strong written and verbal communication.

* Impeccable attention to detail.

* Experience with MS products, particularly Word and Excel.

What to Expect

Work in a supportive environment that values your skills and helps you grow. Office-based, Monday to Friday, 35 hours per week (9am to 5pm).

What's On Offer

* Competitive salary

* Contributory pension scheme

* Health Cash Plan

* holiday for your birthday

* Bike to work scheme

Diversity

My client celebrates all backgrounds, fostering an inclusive culture where everyone can thrive.

Benefits

They offer a range of benefits to suit your personal circumstances, including a competitive salary, pension, health cash plan, and the support you need to excel