Sales Administrator

Sales Administrator
NG6, Bulwell
£24,000 - £26,000 per annum
Full Time, Permanent 8.30am - 5.00pm with 1-hour lunch break
As a Sales Administrator, you will be responsible for ensuring smooth communication with customers, efficient order processing and effective coordination of projects from inception to delivery.
Responsibilities:
* Professionally handle incoming calls and transfer them to the appropriate departments.
* Process orders efficiently and accurately, ensuring timely delivery.
* Prepare and provide quotations to customers, and diligently follow up on quotes and ongoing projects.
* Evaluate project proposals and designs from customers, gathering detailed specifications.
* Record project details accurately in the CRM system, maintaining thorough documentation and scheduling follow-up activities.
* Liaise with manufacturers to obtain quotes and, if required, drawings for customer projects.
* Coordinate the approval process by providing customers with all relevant information, including quotes and drawings.
* Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.
* Oversee the entire process from design to sample testing and delivery, ensuring adherence to project timelines and quality standards.
Requirements:
* Prior experience in a similar role, preferably in sales administration.
* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* Excellent communication skills, both verbal and written, to effectively interact with customers and internal stakeholders.
* Proficiency in Microsoft Office Suite and experience with CRM systems for data entry and management.
* Attention to detail and accuracy in processing orders, preparing quotations, and documenting project details.
Benefits:
* Supportive work environment
* Christmas bonus equivalent to 1 week's pay, pro rata