Sales Administrator

Sales Administrator

Full time – Permanent

Circa £25,000 per annum

Wolverhampton

Our client is looking for a Sales Administrator to join their growing business. As the Sales administrator the key part of the role will be the returns and warranty duties. This will include warranty site visit work. Customers will call and email in regarding faulty products and products that are no longer required. You will be liaising with customers directly as well as suppliers. The role will also include various other administrative duties.

Benefits:

£25,000 per annum
25 days holiday – Bank holidays
Monday – Friday 8:30am – 5pm
Pension scheme
On site parking
Key Responsibilities:

Incoming and outgoing post
Answering calls
Filing
Insurance Claims
Stationary & uniform ordering
Using sage 200
Using CRM system – Infor
Credit notes
Sales order processing
Purchase order processing
Returns and Warranties duties
Warranty Site Visits
Personal Attributes 

Excellent communication skills, both written and verbal and offer a professional customer service to all customers
Strong attention to detail and organisation skills
To manage your own performance in terms of timekeeping, attendance, accuracy of work, quality, and compliance with procedures.
Demonstrate good human relations both within the team and to other departments.
Education & Qualifications

Essential:

Minimum 5 Grade C or above in GCSE (or equivalent) in Maths and English
Minimum 2 year’s experience in administration
Good interpersonal skills
Excellent time management skills
Ability to handle difficult situations and work calmly under pressure