Implementation Consultant

Job Description
The Implementation Team is responsible for all implementation activities related to acquisition and engagement of contingent labor, including both staff augmentation and procurement solutions service offerings. Implementation plans, designs, tests and deploys these solutions ensuring that best practices are implemented and Programs are operationally efficient. The Implementation Team works closely with internal and external stakeholders, project teams and subject matter experts (SME’s) providing leadership and holistic solutions for cross-functional business groups.
Responsibilities
The Implementation Consultant functions within the Implementation Team:
 Leads analysis sessions with multiple Client Teams to gather requirements, define, and design future state business processes based on customer needs
Actively seeks ways to apply business process efficiencies via technology, consulting on market and technical trends and recommending best practices resulting in operational gain
Liaises with all project teams to ensure the proposed solution considers specific workstream requirements and is holistically a solution benefitting all aspects of the MSP solution
Partners with functional and technical subject matter experts (internal and external) and develops alternative technical or business solutions; advises on options, risks, costs versus benefits, and impact on other business processes and system priorities
Responsible for ensuring configuration is accurate based on business and technical requirements; including, but not limited to: completing end-to-end configuration testing, coordinating and leading
Client User Testing, documenting and tracking test results and ensuring issues are resolved in a timely manner
Leads all change management activities by defining client-specific strategies, consulting on best practice and formulating actionable plans to deploy change management efforts
Drafts and owns all process documentation, manuals, communications and training materials relevant to the future state program and change management activities