Veröffentlicht in: Administration & Support in Stoke-on-Trent | Verfasst am: |
Job Title: Client Services Administrator
Salary: £22,000
Schedule: 35 hours per week, Monday-Friday 9:30am-5:30pm
Location: Hanley
The Role:
You will be responsible for completing the administration and conversion of enquires into new business. You will need to be self-driven with a positive and resilient outlook. You will need to be computer literate with client-focused service and administration experience. The ability to work accurately in a pressurised environment is fundamental to this role.
Main duties:
Delivery of a first class client experience
Answering and responding to enquiries via telephone, email and our website
Gathering the necessary information for new conveyancing enquiries to enable you to provide a cost estimate to clients and guide them through the initial stages of the conveyancing process.
Helping to maintain existing client relationships through effective communication
Transferring of clients’ records efficiently and accurately to the legal departments
About you:
Delivery of a first class client experience
Answering and responding to enquiries via telephone, email and our website
Gathering the necessary information for new conveyancing enquiries to enable you to provide a cost estimate to clients and guide them through the initial stages of the conveyancing process.
Helping to maintain existing client relationships through effective communication
Transferring of clients’ records efficiently and accurately to the legal departments
Are able to manage and motivate themselves
Take pride and accountability for what they do
Are an active team player and also understand the needs of the business
Are skilled communicators
Demonstrate a supportive and flexible nature to work within the close team environment
Benefits:
Starting on 20 days annual leave plus bank holidays
Birthday Holiday
Contributory pension
Death in service 2 x salary
Employee Assistance Programme (EAP)
Perkbox
Monthly Dress for the Day
Company flu vaccination vouchers
Interested? Call Olivia on (phone number removed) or email
INDCOM