Reservations Agent

Firma: SIXT USA
Job-Typ: Vollzeit

Job Description
Sixt is looking for Reservations Agents to guide each customer to the ultimate luxury car rental experience by meeting sales goals and providing exceptional customer service in a fun and fast-paced contact center environment. The ideal candidate possesses the following attributes:
Exceptional interpersonal and relationship-building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Able to manage stressful or unusual situations while maintaining good customer service
Key Responsibilities:
Maximize rates for all reservations
Encourage luxury vehicle upgrades
Meet sales goals as they are communicated
Handle all inbound telephone and email inquiries in a friendly and helpful manner
Schedule customer reservations, answer frequently asked questions, and facilitate other information as needed
Provide excellent customer service in all customer contact situations according to our quality standards

Für diesen Job bewerben