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Position: Quality Manager
Location: Northamptonshire
Salary: £(phone number removed) + benefits
Purpose of Role: To drive, manage and maintain quality and systems to meet customer and business requirements in terms of cost, performance, reliability and customer confidence.
Key performance measures: Maintaining safe working environment
Customer complaints
Quality (KPI related) – Achieving within the KPI Boundary
Continued Conformance to Accreditation Standards
Quality of work produced
Housekeeping within the working area
Health and Safety: To work in a safe manner and ensure that others also work in a safe manner, ensuring compliance at all times, with company policy and procedures regarding health & safety, standards of product quality, housekeeping and hygiene.
Main Tasks
* Drive the demands of the business in terms of quality, hygiene and policies & Managing investigation, Corrective Actions.
* Drive customer confidence through effective communication
* Drive and Conduct effective reporting and feedback on customer complaints.
* Drive the requirements of BS EN ISO 9001:2015 and BRC Global Standard for Packaging & Packaging Materials are implemented and maintained.
* Maintaining and controlling effective hygiene and quality systems.
* Maintaining records to demonstrate the effective operation of the quality system.
* Managing audits and quality meetings.
* Involvement in Operational & Improvement meetings and activities at sister sites at Divisional Levels.
* Utilizing quality data trends to assist management action.
* Working with employees at all levels to promote hygiene and quality awareness, and Standards.
* Liaise with customers and organize visits at both plant and customer site.
* Conducting supplier audits as necessary.
* Drive a strong quality awareness culture throughout the business and initiating, encouraging and measuring quality improvements.
* Drive and develop the quality team through effective assessments
* Conduct effective monthly quality meetings using effective and accurate data
* Demonstrate at all times a proactive and flexible approach and to carry out any other reasonable duties as and when directed by the Production Manager
* Management, Development and Implementation of Inspection and testing processes and procedures.
This list is not exhaustive.
If you feel you are suitable and interested please do apply with your CV attached