Homelessness Support Worker - Kent House

Part time - 22.5 hours available

Changing the Lives of Homeless People:

When you hear the word homeless, what do you see?

Desperation, psychological issues, no fixed abode, begging, stereotypes, sleeping in the same clothes, loneliness, health issues, looking for safety, someone who has struggled in life with addiction

What does 'home' mean for you?

Security, personal space, Somewhere you can make your own choices, Being part of society, Being happy, Sanctuary, Comfort, Allows you to feel safe, A place to reset and live your life, Somewhere to welcome family and reconnect, Somewhere to create memories.

We asked some of the homeless people we support the above questions and these were some of their answers.

Do you want to be a part of their journey and help them find a solution to the problems that they face?

If you think that you can support someone towards a more settled lifestyle, then a Support Worker role at  Kent House may be the job for you. This is some of the feedback staff at Kent House have received from our residents recently:

“Thank you for all your support, it is really appreciated" .

”Thank you, you were an angel with supporting me during the incident yesterday"...

" I find you very easy to talk to and you have a great rapport with everyone who lives here"..

." You are an amazing keyworker"...

"Thank you for organising food for New Years Day and for organising food for Christmas Day, it really meant a lot to us all"..

"Thank you to all the staff at Kent House for everything, I am so happy with my move (on)"...

Homelessness Support Worker – Kent House

Kent House is a supported housing project offering en-suite rooms for 18 single homeless people for up to 2 years. Support staff work a rolling rota 7 days a week, 365 days a year between the hours of 8am and 10pm (no overnight required).

The Kent House staff team offer a trauma-informed, safe environment that is person-centred and supports those who come through our doors to get access to the help they need. This could include support to find more permanent accommodation, claim benefits, access counselling or signposting to specialist agencies for support with things like health needs and drug and alcohol addictions.

We`re currently seeking to recruit to the role of Support Worker with the right values and behaviours who is able to encourage and nurture a positive workplace culture based on respect and dignity for those people who we are supporting in our service.

Who we are looking for

We`re keen to recruit someone who can help us ensure our workplace values are at the heart of everything we do. Our values are:

service users first
Treating people with respect, promoting independence and choice
Developing passionate and committed teams
Being cost effective without compromising standards or safety

About the role

As a Support Worker, you`ll work as an integral part of a team and be responsible for overseeing support, advice and assistance to people who may have complex needs but are looking to achieve some stability in their lives in order to look for more permanent accommodation in the future.

We`re looking for someone who has:

an understanding of the multiple and complex needs experienced by homeless people
a positive and flexible attitude and is willing to work in a trauma informed way
No experience is required just the right attitude

The benefits

In return for your hard work and commitment, we offer a considerable benefits package which includes:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£15,210 for 22.5 hours a week contract working a 2-10pm shift pattern
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage

Closing date: Tuesday 7th May 2024

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We are an Equal Opportunities & Disability Confident Employer