Δημοσιεύτηκε σε: Υπηρεσίες διοίκησης και υποστήριξης σε Νιούπορτ | Δημοσιεύτηκε: |
Office based in Newport
Hybrid working available - 4 days working from homeClient Details
This company is a well-established, mid-sized professional services firm based in Newport. They offer a diverse range of services and have a reputation for delivering excellent customer service and building long-term relationships with their clients.
Description
Contribute to the delivery of a high-quality Finance Service to multiple clients
Managing payroll overpayments and Staff Debt services with sensitivity, often involving the management of complex and personal information with integrity
Management of staff debt services
Liaise confidently with internal stakeholders/colleagues to ensure cases are brought to a satisfactory conclusion.
Resolve queries and escalate accordingly.
Maintain records for audit purposes.
Support line management with any additional tasks as and when required.Profile
Excellent communication skills and experience of being able to deal with the management of casework, queries and policy issues, leading to the resolution of exceptions.
Ability to work to strict deadlines and follow detailed policy documents.
Excellent organisational skills, with attention to detail, accuracy and good problem-solving skills.
Experience of dealing with difficult conversations
Effective team player and work equally as well on their own.
Experience of providing a high-quality customer service, which creates confidence and trustJob Offer
£12ph
1 day in office
Onsite parking
Long term temp work