Quality Assurance Technologist

Quality Assurance Technologist
Redditch
Permanent
£28,000 - £31,000 p/yr

What’s on offer?

Monday – Friday
6am – 2:30pm
33 days annual leave including bank holidays
4x death in service
Discount package (days out, retail, gym memberships etc)
Health and wellbeing package including GP hotline
The responsibilities of the Quality Assurance Technician:

Work effectively as an internal quality assurance compliance auditor, carrying out audits in the following areas in line with scheduled requirement: GMP, CCP’s, Label and Date Coding, Traceability, Hygiene, Fabrication, Product quality, Documentation and Paperwork, Production processes and procedures. Ensuring full documentation of the audits and clear communication of audit results including non-conformance root cause follow up and verification of closure to prevent repeated issues.
Investigate in light of food safety, quality or legality issues, obtaining full traceability information and communicate findings to management team.
Follow QA procedures and systems to ensure compliance with required third party audit and customer code of practise standards.
Manage Olympus Auto verification system, Metal Detectors, Check Weighers, ensure that all is set up prior to pre-production runs and provide support as required during operations.
To be the first point of call for all other operational departments requiring food safety, legality, quality support/advice with the day to day factory operation
Investigations to be carried out for; out of specification results (OOS) for Microbiological, Allergen, Nutritional individual, or trending issues; Customer complaints; Foreign body including metal and glass damage/breakage. Root cause analysis to determine actions required to resolve and prevent re-occurrence.   
Identify and issue documented Non-conformances, Concessions, Hold notifications. Manage the systems in place to ensure product and process is controlled. Ensure all Quarantined goods are managed appropriately and in a timely manner      
Carry out routine validations in accordance with HACCP scheduled requirement, support with new process validations as required
Attendance at new product/process trials to ensure smooth transition for launch
Play an active role in the complaints reduction action plan working with operations to drive high product quality standards
To be a key member of the audit traceability team
Communicate effectively with all the departments and across all levels
Ensure effective documented hand over to the next shift to maintain consistency in standards
Provide support and guidance to the Quality Assurance Technicians
Provide cover for the QA Technicians tasks during absence as requested by Technical management
Fully understand and comply with all department and company policies and guidelines
Work positively and cross functionally with all departments to drive continuous improvement in product quality and QA systems
Any other duties or project work may be assigned as deemed necessary to the needs of the business.
The accountabilities of the successful Quality Assurance Technologist:

QA audit schedule compliance – completion rate KPI
QA procedural third party and customer audit compliance – QA area level of NC’s raised
Accuracy of equipment set up (MD, CW, Olympus etc) – Level of errors identified
Hold/Quarantine item management – Number remaining open / not dealt within required timescale
Investigation completion rate – Level of open investigation post required completion date
This role has a responsibility for food safety, brand integrity and Health and Safety
The successful candidate MUST:

Minimum two-year experience in food industry production or QA or Technical role
Fluent English language
Food Safety qualification at Level 2 or higher
Proficient in Microsoft applications, outlook, word, excel, powerpoint etc
Internal auditor experience