Italian Advisor for Vivino- Lisbon, Portugal

Company: Sitel
Job type: Full-time
Industry: Services

Italian Advisor for Vivino- Lisbon, Portugal

Customer Service

We’re hiring!

 

Customer Service Associates for Vivino Community – Italian Speaker

 

Welcome to Sitel Portugal

 

Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.

 

About our client,

Ready to join Vivino, building the world's #1 wine app and wine community?

Now’s the time to get involved - especially if you appreciate wine world.

Vivino is the world’s largest online wine marketplace, powered by a community of millions of wine drinkers who use the Vivino app to scan and rate more than 5000,000 wines every single day.

Through Vivino users discover and purchase wine based on their individual scanning, rating and purchase behavior, and community recommendations.

You’re going to support all customer service functions and communications as part of a fast-growing talented team.

 

Grow your career with us

We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our clients’ customers.

 

What you need to have,

 

  • Proficiency in Italian (C2)
  • Advanced level of English
  • Outstanding people skills with a passion to help others
  • Availability to work 8 hours/ day in rotating shifts
  • Interest in wine & the wine industry - a huge plus of course!

*For non-EU applicants, a valid work permit is required

What’s in it for you?

 

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Relocation package
  • Flexible working schedule 
  • Employee discounts
  • Private healthcare & dental insurance*
  • Fun and engaging company-wide initiatives, like our SitelFit wellness program

*After six months of employment

 

Are you ready to Wow Customers? Begin your Sitel journey - apply today!

 

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