Posted in: Administrative and Support Services in Nottingham | Posted: |
Customer Service Coordinator
Location: Nottingham
Salary £23,000-£24,000
We are looking for dynamic Customer Service Coordinator to work on site with a leading Nottingham organisation.
The role of Customer Service coordinator will involve coordinating projects for a leading Nottingham brand, as well as:
Taking briefs from different areas of the business relating to projects and campaigns
Creating copy and wording from the initial brief
Building and maintaining good working relationships with 3rd party design agencies/print suppliers
Using CRM and process to run campaign workflow
Liaising with departments throughout the business to keep projects to agreed time scales
Problem solving and trouble shooting
Using all Microsoft packages including Excel and outlook
Providing excellent customer serviceThe ideal candidates will have the ability to work in a fast-paced environment as well as:
Excellent Customer service and relationship building skills
Experience of Microsoft packages including Excel
Ability to communicate across all areas of the business
Great attention to detail and administration skills
Ability to remain calm under pressure and take ownership of your own projects and campaignsFull training and support will be given to the successful candidate.
This is an exciting opportunity for candidates wanting to develop a career within a multi-channel marketing agency working with a top UK brand
If you would like to discuss this role in more detail with us, please send your CV to TurnerFox Recruitment