Learning Disability and Family Caseworker

Job Advert
Mencap are recruiting for a Learning Disability and Family Caseworker (LDFC) to join our Information and Advice Service. This role will be home based with travel to various casework locations and occasional travel to our Peterborough office. This role is permanent, working full time (37.5 hours a week).
 
Mencap is committed to providing good quality information and advice to people with a learning disability, their families and carers, and professionals working with them. The LDFC will be a key part in making this happen.
 
The successful LDFC will have experience of working in an advice with casework service, and will be required to give advice to people with a learning disability and their families, coordinating their journey through Mencap and with external partners. The role requires experience and knowledge of how to advise and support families through key points in their loved ones journeys, for example with support in schools or accessing healthcare, and sadly, when a person with a learning disability has passed away in avoidable circumstances.
 
Ideally you will have knowledge of working with a CRM system to keep advice records, and will be competent in Microsoft Office tools. I.T skills are required for this role, as is a thorough understanding of learning disability and the challenges people and their families face.
 
Key skills for this role are:
Level 3 qualification in giving advice or an equivalent relevant qualification.
Strong communicator with analytical skills.
Well developed listening and diagnostic skills.
Personal resilience and the ability to sensitively navigate upsetting situations.
Knowledge of social care issues and learning disability.
Demonstrable experience of working with families to achieve outcomes.
The ability to communicate clearly in another language is desirable but not essential.Please view the Job Description for full details of the skills and experience required.
 
If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Thursday 28th May and interviews will take place shortly afterwards. 
 
Vacancy ID: 31664

Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
Service related sick pay when 6 month probation is completed
Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
Interest free season ticket loans
Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here https://(url removed)/(phone number removed)/ac6fdbd7b9
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
Free access to round the clock employee assistance program for advice and support
Quarterly award scheme and recognition at every 5 years through our YouRock program
Access to award winning training and development*T&C's apply based on contract

About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.  
Our work includes;

providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
providing advice through our help lines and web sites
campaigning for the changes that people with a learning disability want