Customer Service and Operations Manager

Company: CV-Library
Job type: Full-time
Salary:
26,000 - 27,000 GBP/Year

Operations and Customer Service Manager

Manchester

£27,000 + commission / bonus

We are looking for an experienced manager who is looking for a new challenge. The ideal Operations and Customer Service Manager will be an experienced retail manager, finding joy in challenging people management, Operations and Customer Service.

Requirements:

* Experience providing outstanding customer service

* Managerial experience in an Operational and/or Retail environment

* Experience following processes and procedures

* A “can-do” and positive approach and ability to lead by example

* Superb team working skills, plus the ability to work autonomously

* Good computer skills, with ability to use Microsoft Word, Excel and Outlook

* Great communication, interpersonal and problem-solving skills

* Excellent organisational skills, with a process-driven approach

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