Revenues Team Manager

Revenues Team Manager

Haringey

Support the Revenues Manager and wider Revenues Management team in the collection of outstanding Council Tax and Business Rates for previous years. In doing so, be responsible for delivering exceptional standards of service to residents, businesses, and stakeholders.

Job Role

To directly manage and lead a team of staff in the billing and recovery of Council Tax, Business Rates & BID Levy.

To lead on key service improvements in line with the Revenues services objectives, ensuring that these are delivered on time and on budget.

Lead and manage a team responsible for the billing, collection and enforcement of Council Tax, Business Rates and BID.

Manage quality and performance within a team to ensure compliance in respect of statutory legislation, local policies & procedures and best practice.

Utilise knowledge, skills and experience within a key area of revenues to enable the maximisation of income growth whilst ensuring ethical practices are applied in the recovery of outstanding sums from residents.

Identify and resolve areas of concern within Revenues, ensuring that any training issues are resolved, and controls are implemented to minimise the risk of reoccurrence.

The successful candidate will generally be required to come into the office 1 day a week however, this is a management position and they may be required to attend more if there are meetings with staff, stakeholders etc