Posted in: Engineering in Southampton | Posted: |
Software Support
Onsite in Southampton
Up to £32,000 + Benefits
I am representing a Software Development organisation who specialise in ERP Software deployments. They have an opportunity for a Software Support to join an expanding team whereby you will support the wide client base with their ERP solutions.
Responsibilities for the Software Support:
Front Line Support, resolving ERP support cases over email, remote access and mobile
Responding to customers in a timely and professional manner
Supporting customer implementations and "go-lives"
Investigative support, escalating problems when necessary
Skills & Experience
Technical knowledge of an ERP software package will be very beneficial
Database and SQL skills are advantageous
Previous experience within software support environments
This role offers an exciting and challenging opportunity to positively contribute to the success of a growing company. If you have strong self-initiative and the ability to thrive in a fast-paced environment, please apply with your CV
