Posted in: Other in Swansea | Posted: |
Looking to work for a local company with a global presence?
Do you have a background in Account Management, Sales or Customer Services within a product design department or connected to one?
Happy to work fully office based?
Then please read on...
But before you do - the hours of work are Monday to Friday, 9am - 5pm (some flexibility either side), but if you are not into working days - there may be an option to work twilight or night hours - so just apply to fond out more.
Your main responsibility will be to:
follow up on leads
take all relevant information from clients regarding their product requirements/purpose
recommend/ promote products or services relevant or additional to increase sales
liaise with internal departments such as design, planning, manufacture, accounts, shipping and logistics to ensure timescales are met
quoting for the work
order processing and updating of the CRM
provide clients with updates during and after the sale
keep up to date with product knowledge and tends in the market You will need:
Excellent communication skills
Great organisational skills
Negotiation skills
IT skills
Previous experience in a role focused on customer satisfaction
The ability to prioritise and coordinate several customer orders at the same time and at different stages
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone