Bookings Administrator

About ACHE
ACHE deliver high quality healthcare with community-based contracts, utilising local and national clinical expertise. We offer the opportunity to develop new sources of income, work in partnership with the commercial sector and increase efficiency, all while maintaining the same quality, values, and ethos as the NHS.
About the Role
We have an exciting opportunity for a Referral and Bookings Senior Administrator to join our team. Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times.
We are looking for someone who can.
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Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.
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Manage team workload and set tasks for them to ensure skills are utilised and the team run efficiently.
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Become a SystmOne mentor so staff can look for you for support and guidance.
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Provide exceptional customer service to patients, visitors and staff members.
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Pro actively look at clinic capacity and change appointment slots or add/remove clinics depending on demand.
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Assist with the mobilisation of new contracts.
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Lead team meetings and take minutes where required.
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Prepare briefs to update senior management as required.
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Organise/book meetings and events with attention to detail.
What you’ll bring to the role:
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Strong written and verbal communication skills
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Self-motivated induvial
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Problem solver
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Excellent telephone manner
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Excellent organisational skills and attention to detail
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Highly proficient in Microsoft Office and other systems
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The ability to learn and adapt to new internal systems
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Self-motivated and self-starter with the ability to prioritise and schedule work independently
Why work for us?
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25 days holidays plus bank holidays
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Buy and sell annual leave scheme
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Refer a friend scheme
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Company pension
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Company sick pay scheme
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Life assurance scheme
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Bluelight Card- 100’s of discount and cashback options
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Performance review with a training and development plan
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Employee discounts portal
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Cycle to work scheme
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Tech scheme