Service Engineer

Service Engineer to install, maintain, train our customers and support these products. The role will be based in our Cannock head office and approx. 50% of the time will be assisting the factory manager ensure our factory runs efficiently. The other 50% will be spent visiting customers for machine installs, customer service calls or fault finding. As this is very diverse role, it would ideally suit a candidate looking for some opportunities for exciting international travel. Typically working in England and then having to be able to travel internationally within a few days of notice.

Package : £30,000 to £34,000 DOE + 20 Days Holiday + Bank Holidays + Fully Expensed Company Car + Company Pension + Tablet + Mobile + Uniform + Training and Progression Opportunities.

Specific Responsibilities:

Provide service and customer support during field visits or dispatches.
Carry out all on-site installation, repair, maintenance and commissioning tasks.
Diagnose errors or technical problems and determine proper solutions.
Produce timely and detailed service reports.
Determine customer requirements and make appropriate recommendations/briefings.
Build positive relationships with customers through high-quality work and positive customer service attitude.
Long-term potential for involvement with our Global locations.Requirements:

Full, clean driving license.
A level of relevant experience in field service essential.
An interest in or understanding of mechanical equipment and troubleshooting.
Working knowledge of electrical or pneumatic control technology is essential.
Ability to work flexible hours and adapt to changing work schedules. The position will include extensive weekday travel in the UK and occasional world travel, a passport is essential.Job Types: Full-time, Permanent

Salary: £30,000.00-£34,000.00 per year

Benefits:

Canteen
Company car
Company pension
Free parking
On-site parking