Multi Skilled Technician

VRF 46851

Multi Skilled Technician

Birmingham

£30,000 per annum- increases to £31,000 after 12 months

37.5 hours per week

Permanent

About the role

We are looking for a skilled Technician with expertise in two areas to join our team and provide enhanced repairs and maintenance services to both voids and day-to-day repairs. The successful candidate will be responsible for ensuring that all repairs and maintenance jobs, whether to occupied or void properties, are carried out within their specific trade or area of competence.

Key Responsibilities:

Plan and prioritise workloads effectively, considering priorities and customer needs, completion dates, timescales, and the order of works
Attend pre-arranged responsive repair appointments, either completing the work or arranging follow on appointments with customers to make necessary access arrangements
Carry out emergency works out-of-hours, ensuring they are carried out efficiently and effectively
Maintain company vehicles and allocated plant, tools, and equipment, carrying out regular checks and reporting any maintenance or repair issues
Communicate effectively with supervisory, administration, and management teams, including the adequate passing on of information, concerns, and problems regarding any works undertaken
Maintain a professional and courteous manner when dealing with customers and always present a presentable and professional image
Maintain good relations with internal and external customers and attend team meetings
Promote and monitor the requirements of equality and diversity and maintain all aspects of confidentiality

Key Skills:

Ability to work unsupervised and act on own initiative
Clear commitment to providing customer-centred services and continuously improving
Understanding of legislation in maintenance and property management
Effective diary management and ability to work to deadlines
Strong interpersonal skills to enable effective liaison with internal and external clients
Ability to prioritise and act on own initiative
Computer literacy
Financial and commercial awareness
People and self-development

Teamwork

Achieving results
Decision making
Problem solving and innovation
Flexibility and managing change
Communication
Working with customers individually and in groups
Leadership
Managing diversity

The benefits;

34 days annual leave, plus the option to purchase up to 5 additional days
Birthday leave
New Home leave
Life assurance (3 x salary)
Employee Assistance programme
Employee Wellbeing programme
Flexible Working options

About You

Skilled in two areas related to repairs and maintenance services such as

Electrical
Plumbing
Carpentry
Plastering
Glazing
locksmithing

If you have the required skills and qualifications and are passionate about delivering high-quality repairs and maintenance services, we want to hear from you. Please send your CV and a cover letter outlining your suitability for the role.

About Us

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. 

As a Disability Confident Committed Employer, we have committed to:

ensure our recruitment process is inclusive and accessible
communicating and promoting vacancies
offering an interview to disabled people
anticipating and providing reasonable adjustments as required
supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
at least one activity that will make a difference for disabled people

Applying

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS)