Service Writer

Job Description
A Service Writer must provide support to drivers, mechanics and office teams daily as outlined below.
Write-up drivers repair needs
Communicate with the Maintenance Department, Drivers and Driver Managers through the repair process
Advise customers of the required repair and cost estimates
Communicate through email, work order, and verbal explanation
Create, Detail, Close, and Review work orders
Communicate repair needs to obtain proper approval, for repairs, when needed
Manage inventory stock levels
Core and part credit returns
Issue purchase orders
Work in unison with onsite repair providers to prioritize pressing repairs
Prepare warranty part returns and submissions back to manufacturer’s