Sales Training & Development Lead

Company: OFX
Job type: Full-time

Job Description
About the role:
We are seeking a dynamic Sales Trainer to design and lead a groundbreaking sales training program, fostering skill development and high performance across our North American sales teams. This is an exciting opportunity for a sales training professional who is ready to take ownership for designing and delivering a fulsome sales training program at a fast-paced organization embarking on exciting change!
As a seasoned Sales Trainer, you will focus on the on-boarding, training, and skill development of our various sales teams globally.  You will be responsible for designing the training strategy, gaining input and buy-in from key stakeholders, and executing and managing the overall delivery.  In this role you will focus on overall effectiveness and change management with the goal of maximizing revenue, speed to success, and customer service across all OFX markets. By mentoring and coaching salespeople, designing individual and team training courses, and preparing educational material, you will play a critical role in helping our salespeople develop their skills and achieve their individual and all team goals.
What you'll do:
Work with Global Head of Sales Operations & Enablement to develop the annual sales enablement and sales training strategy to position OFX to meet and exceed sales goals through the performance of the sales team.
Prepares new sales representatives by conducting orientation to the sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-along with senior representatives.
Develop and maintain educational material including presentations, product training, documented processes, playbooks, sales scripts, and case studies
Design training courses, both live and self-led, which include validation methods via role-playing activities and job simulation
Build, collaborate on, and maintain a library of cadences, templates, quick text/snippets, triggers, and workflows to allow the Sales Team to respond to Prospects quickly and more consistently. Lead Sales Engagement content creation initiatives and messaging.
Gather feedback on all training programs from trainers, managers, and employees and collaborate with managers to evaluate employees' post-training performance
Collaborate with marketing and product management to assess business needs to provide recommendations on training plans and programs to enhance knowledge and skills
Track training and coaching activity, record key metrics, ensuring that audit trail and training history is complete and up to date
Updates job knowledge by participating in educational opportunities and reading professional publications.
Effectively work cross-functionally with other departments to ensure all policies and procedures are properly covered in all training material and programs.
Develop and leverage sales enablement technology to store updates and make available all training material
Drive the development of standardized review templates for team leaders and managers for performance reviews. 
 

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