Automotive Service Advisor

Company: Berman Auto Group
Job type: Full-time

Job Description
Location: Chicago, IL
Job Title: Service Advisor
Schedule: Full Time
Pay: Earn $100,000+ a year! (Commission position) 
Company Benefits:
Competitive PTO Policy: Earn 2 weeks within your first year of employment!
Multiple Low-Cost Medical Insurance Options: As low as $43/week + FREE TelaHealth!
Low-Cost Dental, Vision & Life Insurance Options
Short Term & Long Term Disability Coverage
Fully PAID Training
401K Retirement Savings Plan
Automotive Service & Sales Discounts
Outlined Career Path and Opportunities for Advancement
Job Responsibilities
Greet customers promptly and courteously upon arrival at the service drive
Obtain customer and vehicle information
Listen attentively to customers' concerns and accurately document their vehicle service needs
Determine and recommend necessary maintenance based on age, mileage and history of the vehicle.
Prepare a complete and accurate estimate of cost for labor and parts.
Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
Comfortably and clearly explain all completed work and charges to the customer
Coordinate service appointments and ensure timely completion of service orders
Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction

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