Onsite Control Room Operator

Job Description
AECOM is seeking Control Room Traffic Monitoring Operators for the Colonial Heights area. These positions will be a direct report to the TOC Shift Supervisor and AECOM management Team with direct communications with floor staff. Starting Pay is $18.50hr. This is an ONSITE position only.
The responsibilities of this position include, but are not limited to:
Utilization of various Intelligent Transportation Systems (ITS) equipment, such as Closed-Circuit Television (CCTV), Changeable Message Signs (CMS), and Highway Advisory Radio (HAR) system.
Real-time assessment of all incoming traffic data and prioritization of content and traffic reporting needs.
Dispatch of maintenance and SSP personnel.
Multi-agency and public communications via various channels.
Verification and monitor of unplanned incidents, construction, special events and any other issue impacting traffic flow and/or motorist safety.
Completion of operational checklists as applicable.
Review and posting traveler information via CMS and/or media outlets.
Adherence to training protocols and maintain up-to-date certifications.
Provide real-time status of on-going control room activities.
Maintain work orders for ITS equipment and log status updates.
Attend training and staffing meetings as requested.
Other ad-hoc initiatives as assigned by the Project Management Team.
Works under direct supervision performing routine and repetitive duties.
On-the-job training is received in an area of technical specialty.
Monitoring the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed circuit TV, detectors, etc.
Act like an emergency dispatcher within a call center environment dispatching Road Rangers via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses.
Other duties assigned.