Food & Beverage Administrator

Company: FAIRMONT
Job type: Full-time

Job Description
Are you passionate about delivering exceptional service and ensuring a seamless bar operation? We are seeking a dedicated and motivated Full-Time Food & Beverage Administrator. This role supports the daily administrative tasks of the Food & Beverage Division. If you have a strong work ethic, a keen eye for detail, and a commitment to creating an unforgettable guest experience, we'd love to have you on board! 
What is in it for you:
$28.51/hour
Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
Parking/Commuting Discounts
Paid meal breaks with complimentary meals served in our Staff Dining room
Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues!
Key Responsibilities:
Act as a liaison and communicate information between departments and the F&B management team
Assist the In-Room-Dining department with daily service ensuring quality control & guest satisfaction
Assist in preparing the tip distribution of In-Room-Dining department
Champion the In-Room-Dining Daily Amenities
Flag VIP & Long-Stay guests
Input weekly schedules in labor management systems
Design and print menus, plus other F&B signage and collateral
Champion for OpenTable and the F&B POS system. Manage reservations platform. Set Up OpenTable Experiences and reservations for holidays and special occasions
Assist Private Dining Coordinator with group bookings and buyouts on occasion
Reply & accommodate guest special requests
Control common restaurant email inboxes & relay details to necessary stakeholders
Investigate room charge disputes
Keep record of necessary audit controls adhering to corporate policies
Attend weekly cross-division meetings and distribute notes to F&B leadership
Other duties as assigned

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