Remote Customer Service Specialist

Empresa: Dandelion Travels
Tipo de empleo: A tiempo completo

Do you want to work remotely from home? Simply just work from anywhere?
Do you want to work in an environment that values YOU and sets you up for SUCCESS?
We are looking to bring on new Remote Customer Experience Specialists. Our Specialists are extremely valuable as they are the main point of contact for clients. They are responsible for creating unique travel itineraries, processing payments, and updating clients regarding their travel. They have access to the top travel vendors, such as Expedia, Delta Vacations, American Airlines Vacations, Carnival, Royal Caribbean and Disney, to name a few.
We have trainings available at all times making it flexible for those with prior commitments.
Main Responsibilities:
Maintain open communication with clients regarding their travel
Research top travel destinations and curate individualized itineraries
Discuss client travel needs/preferences and create itineraries to fit their preferences
Promote/advertise specialized travel deals across varying platforms
Stay up to date with travel news
Connect with travel leaders
Attend travel trainings and/or monthly meetings, as necessary
Use judgement when it comes to budget and client preferences
Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
Promote current travel deals and perks via social media or varying platforms
Complete and maintain travel certifications
Qualifications:
18 years or older
High School Diploma
Customer Service experience (1 year or more)
Must be coachable and willing to learn
Benefits:
Flexible Schedule
Work remotely from home
Full or Part Time opportunities available
IATA card
Free cruise and theme park tickets after training
Exclusive travel benefits/perks