1st/2nd Line Support Engineer

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1st/2nd Line Support Engineer (MSP)

The Opportunity:

We are on the lookout for a seasoned 1st/2nd Line Engineer to bolster my clients dynamic team. If you have a passion for technology, outstanding communication skills, and a strong background in managing diverse IT environments, we want to hear from you.

Key Responsibilities:

Microsoft Server and Client Operating Systems: Expertise in setup, deployment, and migration.
Active Directory: Proficiency with Group Policy, DNS, and FSMO roles.
Network Infrastructure: Mastery of Routing, VLAN, VPN, DHCP, and Wireless Access Points (WAP).
Physical Infrastructure: Hands-on experience with Servers, SANs, Firewalls, and Switches.
Cloud Technologies: Knowledge of Office 365, SharePoint
Virtualization: Proficiency with Hyper-V and VMware, including configuration and deployment.
Backup and Disaster Recovery: Proven track record in implementing and managing solutions for Backup, Disaster Recovery, and Business Continuity.

Qualifications and Skills:

Minimum of 4 years of experience as a 1st /2nd Line Engineer.
Strong communication and interpersonal skills.
Relevant certifications (e.g., Microsoft, Cisco, VMware).
Exceptional troubleshooting and problem-solving skills.
Attention to detail and a proactive approach to work.

Additional Information:

Occasional travel to client sites may be required.
Participation in an on-call rotation may be needed.
Collaborate with our talented team to ensure seamless IT operations.

Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies.

People. Technology. Connected.

Connexa Technology is acting as an Employment Agency in relation to this vacancy