Dutch Speaking Client Sales Co-ordinator

We are seeking a dedicated fluent Dutch Speaking Client Sales Coordinator to join our client's dynamic team. The successful candidate will be responsible for handling enquiries from both prospective and existing clients, ensuring a seamless and professional customer experience. This role will involve liaising with all company departments and third-party suppliers.

Duties of the role will include:

• Answering inbound telephone calls and managing incoming sales email requests.

• Distributing enquiries to the appropriate internal or external departments in line with company processes.

• Addressing and resolving client queries and complaints professionally and promptly.

• Providing administrative support, including preparing client quotations, proforma invoices, and RFPs.

• Ensuring full payments are received before dispatching items.

• Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information.

• Managing incoming Web Chat inquiries.

Special Requirements:

• Proficient in Dutch

. Proven experience in a client services environment.

• Excellent oral and written communication skills in English/Dutch.

• Computer literate.

• Ability to multitask in a start-up environment.

• Team-oriented with a proactive attitude.

• Strong attention to detail and integrity.

• Ability to remain calm and composed, even in challenging situations.

• Cooperative and pleasant demeanour