پست شده در: خدمات مشتری/مرکز تماس در شرق انگلستان | آخرین بروزرسانی: |
Office Support Coordinator
Haverhill
£26,400 per annum
Monday to Friday (07:30-17:00) and one weekend in five (Saturday- 8am-8pm, Sunday 09:00-18:00 Weekend working is home based)
Permanent
Our client based in Haverhill, is seeking an Office Support Coordinator to join their well-established team on a permanent basis. Reporting to the Office Support Team Leader, you will be working within a friendly and dynamic team, assisting with the scheduling, coordination and administration of the department.
Key Duties and Responsibilities:
• Process all sales orders and prepare quotes for the team
• Ensure effective scheduling of installation work ensuring that all issues related to the work have been covered
• Make the Finance team aware of all services and products that can be invoiced, and ensure that all service contracts are invoiced
• Support the installation engineers and contractors on a day to day basis, escalating any issues to the Team Leader
• Communicate changes to costs and delivery times to the Sales team
• Ensure compliance with the Working Time Regulations and escalate any potential issues
• Ensure that all required products have been ordered and dispatched to the relevant customer/engineer in a timely manner
• Ensure all work is updated on the relevant computer system, and administrative tasks are completed and factually correct
• Ensure all travel arrangements are in place for engineer
Key Skills:
• Strong organisational skills and the ability to multitask
• Strong sense of initiative and ownership
• Proven ability to build good relations and meet customer expectations
• Microsoft Office experienced
• Experience in a similar role is desirable
Benefits:
Pension (3% company/5% employee)
Life Insurance 3 x salary
25 days’ holiday + birthday day
Free parking and within walking distance of town centre
If you are interested in this role, please apply with an updated CV, or call the office on (phone number removed) for further information