Client Management Director - Retail

חברה: Epsilon
סוג עבודה: Full-time

Job Description
The individual is responsible for becoming first and foremost a client partner.  We expect them to create win/win outcomes that will that will lead to revenue growth for Epsilon PeopleCloud Digital Media Solutions.  The ideal candidate will use general business acumen to uncover business needs and identify how Epsilon PeopleCloud Digital Media Solutions can help clients achieve their business goals
Lead internal resources for the preparation and delivery of objective based solutions for clients
Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals
Effectively facilitate day-to-day management of account both internally and externally
Build relationships with key stake holders including the partner strategy team, marketing, analytics, legal, compliance and key decision makers and influencers at the organization
Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful.
Negotiate with client’s key decision makers and influencers to create positive outcomes for Epsilon PeopleCloud Digital Media Solutions and the client.
Develop a roadmap for success over time that will enable client satisfaction, growth and trust.  Ultimately aspire to become the Client’s Trusted Advisor.
Requirements
10+ years of professional sales & marketing business experience; team management/leadership experience preferred but not required
Client management experience or sales experience (client side, ad solutions, direct marketing, agency experience)
Multi-disciplined marketer who is versed across key marketing components including strategy, analytics, media performance, forecasting.
Self-motivated – able to identify opportunities, new business, and market gaps.
Ability to assess client objectives and formulate strategy directly to those client objectives utilizing Epsilon PeopleCloud Digital Media Solutions' full product offering.
Comfortable with consultative sales and solution selling
Strong business and strategic planning acumen
Solid quantitative background with an understanding of analytic tools and techniques
Understanding of marketing program design, execution, and measurement
Strong negotiation skills
Effective communication across multiple levels of an organization
Works well in a team/highly collaborative environment
Demonstrated sales & business development experience
Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software (i.e. (url removed))
BA/BS with strong academic record preferred. MBA a plus. 

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