Operations Specialist

Job Description
Our Operations team is looking for Order Operations Specialists to own key functional areas of purchase optimization through order processing and vendor selection.  The ideal candidate has a customer-first mindset, is detail-oriented and has a knack for process improvement.
Responsibilities
Order management - process individual vendor orders for our clients, routing them through hundreds of vendors based on client preferences and availability
Curate client and Order catalogs, and ensure our vendor data/rules are up to date
Collaborate with our Customer Success team by resolving any issues and streamlining the client onboarding workflow to make the Order experience as valuable as possible
Recommend workflow and platform improvements to operations and tech leadership to improve internal efficiency
Do whatever it takes to make the Order client experience incredible!