Product Safety Operations Specialist

Job Description
As an Operations Specialist for the North America Product Safety group, you will support the successful deployment of solutions and provide support for digital fluency within the team both locally and globally. To perform these activities and support our internal culture this role must have easy access to the North America Crop Protection headquarters in Greensboro, North Carolina. This role is eligible for hybrid working.
Duties:
Work with end users to elicit and document business needs leveraging Agile methodologies to support and develop digital solutions and explore and conduct analysis on business improvement opportunities.
Collaborate with the technical team to maximize and leverage the understanding of functional and non-functional requirements, to ensure that the software solutions developed and tested are fit for purpose, meet business needs and are operationally sustainable.
Advocate for enterprise systems and maintain a super-user role to support Product Safety technical staff.
Create and modify computer processes to extract information from databases and Interact with scientists and experts to understand how data needs to be converted, loaded and presented and Provide configuration and installation support for specialty software and systems specific to Product Safety.
Perform development, implementation, and management of cross-functional Key Performance Indicators (KPI’s) to deliver insights that enable data driven decisions.
Support technical staff in the delivery of new capabilities and ensure operability of applications and proper lifecycle management within Product Safety and Manage and support the Product Safety laboratory instrument control systems and active directory machine group.