Motor Claims Handler

Broker Direct is a reputable general insurance business authorised and regulated by the Financial Conduct Authority. Due to internal promotions, we are currently seeking experienced MotorClaims Handlers to join us on a full-time and permanent basis in our busy office just on the outskirts of Bolton (Egerton). If you have the experience of handling First Notification or Third Party claims and are seeking a new challenge with a forward thinking company who will fully support your career progression and reward your achievements, this could beexactly what you are looking for!
Key Responsibilities:
* Handle First Notification Motor Claims
* Manage a varied caseload of claims via telephone and written correspondence
* Effectively prioritise own claims portfolio and team responsibilities
* Act as point of contact for Policyholders and Brokers
* Identify and refer fraudulent activity and any questionable underwriting
* Deliver a consistently outstanding level of service to all parties involved
* Adhere to company and regulatory policies and guidelines at all times.
Skills and Experience:
* Excellent customer service and computerskills
* An active listener, able to build relations.
* Display great attention to detail.
* Hold a CII Certificate or willing to work towards the qualification
* Passed GCSE Grade C or above in English and Maths
* experience within credit hire