Hozzászólva: Építészet itt Kelet-Midland | Posted: |
Aftersales Coordinator - Windows & Doors
Job Title: Aftersales Coordinator - Windows & Doors
Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales
Location: Corby
Remuneration: £25,000 - £28,000
Benefits: Comprehensive Benefits Package
The role of the Aftersales Coordinator - Windows & Doors will involve:
* Aftersales Coordinator role dealing a high end range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers
* You’ll be the first point of contact for all customer enquiries after the sales process
* Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else
* Ensure an exceptional standard of customer service at all times
* Resolving all customer queries and complaints in a timely, professional manner
* Liaise internally with: area sales managers, transport, factory etc.
The ideal applicant will be Aftersales Coordinator - Windows & Doors with:
* Must have customer service/aftersales experience
* Experience within the fenestration or manufacturing sectors highly beneficial as there may be a need to provide technical support
* Confident with dealing with customer complaints
* Possess commercial acumen, focusing on customer needs and outcomes.
* Exceptional customer service and relationship building skills
* Excellent communication skills, both written and verbal
* Highly organised, resilient, confident and personable
* Ability to work efficiently as part of a team
Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales