Pubblicato in: Servizio clienti/Call Centre in Londra | Inviato: |
Customer Service Assistant (Maternity Cover, 6 months FTC)
Salary: £26,000 Pro Rata
Based: West Drayton
Benefits:
* 28 Days Holiday ( Inclusive of BH) Pro rata
* Company pension scheme
* On-site parking
About the Role:
Great opportunity for someone searching for a 6 month fixed term contract to join this expanding business as a Customer Service Representative!
We are in search of an individual who excels in providing outstanding customer support. This position offers a unique opportunity to be part of a small, dynamic team in a well-established organisation.
Schedule: Monday to Friday 9-5.30pm - based fully on-site
Key Duties:
As a Customer Service Assistant, your responsibilities will include, but are not limited to:
* Receiving and processing orders via email and phone.
* Managing stock levels, ordering, and distribution.
* Handling customer inquiries and providing product/order information.
* Liaising with business managers on various issues including orders, stock, and customer requirements.
* Following up with customers regarding returns.
* Invoicing shipments and completing back-office tasks such as tender submissions and customer forms.
* Communication with UK customs for stock received from the manufacturer.
About You:
* Previous office based customer services experience required
* Excellent communication skills and phone etiquette are paramount.
* Strong organisational skills with the ability to manage multiple tasks efficiently.
* Adaptability to thrive in a fast-paced environment while maintaining attention to detail.
* Proficiency in Excel and Word is required.
Opportunities for career growth within a supportive work environment
Next Steps
For further information about this role please get in touch today! Immediate interviews available. Contact Sylvia White (phone number removed) email (url removed)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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