Manager, Hospitality

Società: Wasserman
Tipo di lavoro: Tempo-pieno

Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.
Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.
Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit .  
Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role’s responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients.
Responsibilities:
Act as a subject matter expert on corporate event management, hosting and hospitality
Day-to-day production, oversight, and delivery of numerous events & hospitality projects
Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client
Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making
Conduct research, execute site visits and obtain resources to provide targeted event solutions
Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets
Set, communicate and maintain timelines on every project to remain ahead of client expectations
Maintain a working relationship with existing vendors and properties
Collaborate with other Wasserman service teams as necessary
Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving
Provide leadership motivation, direction and support to event team
Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution
Deliver quality events that meet (and hopefully exceed) client expectations
Provide feedback and periodic reports to stakeholders as necessary
Conduct post–event evaluations and recaps to showcase event success and ROI
Understand the landscape of our client’s business/sector, as well as the industry contexts for their investments
Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the “big picture”
Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities
Requirements
Bachelor’s degree in hospitality management, marketing, or related field
Minimum 3-5+ years’ experience in event management and/or corporate events industry, preferably in sports or entertainment
Proven experience as an events planner or organizer
Impressive portfolio of previously managed events
Self-starter who requires little to no supervision to meet and carry out event and service responsibilities
Excellent customer service, time management and communication skills
Basic sales skills and ability to build productive business/vendor relationships
Ability to identify and maximize event opportunities
Ability to prioritize and manage multiple projects independently
Up-to-date and informed knowledge of the sports and entertainment industries
Experience or interest in motorsports events
High level of initiative and interpersonal skills and ability to work well independently and in a team environment
Genuine passion for events and hosting
Negotiation experience
Self-motivation, enthusiasm and willingness to learn
Strong attention to detail and highly organized
Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software
Understand basics of marketing and promotion techniques
Ability to assess a situation and quickly recommend solutions
Working knowledge of project management fundamentals
Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines
Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected)
CMP designation or interest in pursuing a CMP designation is a plus 
Ability to lift 40 pounds

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