Publicēts: Klientu apkalpošana/tālruņu informācijas centrs - Solihull | Pēdējo reizi atjaunots: |
Red Recruitment is recruiting a Renewals Specialist in Solihull to join our client, a telecoms and technology company who are recognised as a leader in their field. This position requires excellent communication skills, a deep understanding of managed services, and a strong focus on customer relationship management. The salary for this position is £25,000 per annum.
Package for a Renewals Specialist:
Salary: £25,000 per annum
Hours: Monday - Friday, 9am - 5.30pm
Contract Type: Permanent
Location: Solihull
Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programmeKey Responsibilities of a Renewals Specialist:
Monitoring and tracking the expiration dates of managed service contracts
Proactively initiating discussions with clients regarding contract renewals
Preparing and presenting contract renewal proposals to clients
Negotiating contract terms, pricing, and service level agreements to secure renewals
Identifying opportunities for upselling additional services or solutions to existing clientsKey Skills and Experience of a Renewals Specialist:
Previous experience in contract renewal management, customer relationship management or a related role is preferred
You should be proficient in CRM and contract management software
KPI driven with a focus on revenue generation and customer retention
Strong communication and negotiation skills is necessary
The ability to work collaboratively with cross-functional teamsIf you are interested in this position and have the relevant skills required, please apply now!
Red Recruitment (Agency)