Telecoms Customer Service Support

Customer Support Specialist
Monday to Friday Office Hours
Hybrid

We are recruiting for a Customer Support Specialist to join our clients specialist Business Customer Support team based at their office at Trafford Park.

Please Note: This is NOT a Call Centre role, you will be working in an office environment where you will be managing your own workload.

ROLE:

* Communicating with customers via phone, email and a ticketing system

* Working on a fast-paced support desk handling customer enquiries

* Manage your own workload while meeting deadlines

* Liaise with any internal and external teams

* Working on several different systems

* Ensuring all information is logged correctly

* Provide a great service to customers

* On-going training and development

BENEFITS:

* 25 days annual leave + Bank Holidays

* Buy/Sell up to 5 days annual leave

* Great progression opportunities

* Enhanced Adoption, maternity and shared parental pay

* Enhanced paternity

* Childcare vouchers

* Tax-Free childcare

* Pension Scheme

* Income Protection

* Cycle to work

* Healthcare Cash Plan

* Company sick pay

* Eyecare and Spectacle Vouchers

APPLY NOW