FT Host - Founder's Club

Job Description
Join our iconic Founder's Club as a FT Host! You are an ambassador for the exceptional service and cocktail crafting that are hallmarks of our speakeasy experience. As a host, you will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming cocktail experience. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply.
What is in it for you:
$21.84/hour + tips
Employee travel program offering discounted rates in Fairmont’s and Accor worldwide.
Parking/Commuting Discounts.
Medical, Dental, and Vision insurance available to employees and their families.
Paid meal breaks with complimentary meals served in our Staff Dining room.
Learning programs through our Academies.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
Fun, elegant atmosphere with amazing colleagues!
What you will be doing:
Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant.
Manage the reservation system, taking guest bookings and accurately recording details.
Seat guests promptly and appropriately, considering special requests and preferences.
Communicate with guests regarding wait times, menu information, and restaurant promotions.
Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date.
Collaborate with the bar team to ensure smooth seating and efficient table turnover.
Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary.
Adhere to all health and safety regulations and restaurant policies.
Maintaining knowledge of all menu items, garnishes, contents and preparation methods