Repair Manager

Since 1853, we have dedicated ourselves to a single goal: moving the world. Our cities are reaching new heights. Our customers are demanding new solutions. Our world is becoming more connected. For more than a century and a half, we’ve been pushing the world onward. It all started more than 168 years ago when Elisha Graves Otis invented the modern elevator and forever changed the urban landscape. Today, the company that bears his name is the world’s leading provider of elevators, escalators and moving walkways, moving more than 2 billion people every day.

We strive to be the best. To us this means we set big goals, rise to achieve them, and win as a team. At Otis, we move the world forward and our people the most important asset.

We are now looking to recruit a talented and ambitious individual to lead our Repair business across central England covering cities such as Leicester, Birmingham and Nottingham.

As a Repair Manager, you will:

* Develop and manage a plan to deliver on monthly targets in line with Company repair processes

* Ensure works surveys are carried out in a timely manner and plan activities with customer representatives

* Optimise opportunities for additions to contract with regard to cost and time

* Ensure work is carried out to a high standard to customers’ satisfaction

* Identify opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend and labour hours

* Ensure monthly margin, volume and efficiency targets are achieved on repair works

* Provide accurate forecasting using the monthly repair planner

* Recruit, manage and lead the Repair team in order to improve overall performance levels and develop necessary talent

* Assess team’s skills and drive improvement to close skill gaps

What’s on offer for you;

* A highly competitive salary, car policy and bonus scheme along.

* Market leading pension, with options to increase employee contributions.

* 25 days holiday plus, bank with the opportunity to buy more at the start of each year.

* Benefits central, providing discount and money back of various retail partners.

* Investment in you, with the opportunity to utilise our employee scholarship programme, along with the chance to be part of a business that will put you at the heart of what we do.

To be successful in this role you will:

* Be a Lift Industry Professional with a strong technical and repair background

* Demonstrate the ability to over-perform and show the leadership skills required to develop the repair team

* Have a strong commercial awareness and have a solid understanding of P&L

* Be able to demonstrate a background in strong planning, forecasting and project experience

* Have a track record in have successfully managing field-based engineers

More about us:

Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career