Personal advisor

To build positive and productive relationships with care-experienced young people to support them through their transition to adulthood and greater independence.

To supportyoung people to navigate complex individual situations, through assessment, planning, intervention, and the co-ordination of services in accordance with national Children and Care Leavers legislation, regulations, guidance and local policies and procedures.

Key Responsibilities:

-To work to achieve the specific aims and objectives of the Services Business Plan.

-To work collaboratively with a range of partner organisations to assess, plan and support care leavers and their families.

-To manage a caseload of individual young people in accordance with departmental policies and procedures and relevant legislation, guidance and regulations.

-To use manual and computerised systems for the recording of confidential information, case records and data and ensure that all relevant records and documents are managed in accordance with policy and procedure.

-To attend and contribute to reviews and participate in meetings, wherever a young person is living

-To work flexibly to meet variedneed, including lone working, and unsocial hours as required.

-To be fully aware of the principles of safeguarding as they apply to young people in relation to work role and ensure that your line manager is kept fully informed of any concerns.

KNOWLEDGE REQUIRED:

* Knowledge and understanding of human growth and development and the particular issues relating to young people living in care.

* Relevant legislation, guidance including Children Act 1989,2004, Children (Leaving Care) Act 2000 Regulations and Guidance.

* Awareness of related key agencies.

* Understanding of partnership working.

SKILLS & ABILITIES

* A high level of personal drive and commitment to excellent customer care.

* Strong interpersonal skills with a range of people including young people and their families, service providers, colleagues and managers.

* Ability to make decisions and solve problems to meet service user needs and operational targets.

* Ability to meet agreed objectives and targets by effective use of resources.

* Information technology skills including the use of databases and word processing.

* Undertake necessary administrative duties

* Ensure the City Council’s policies for fairness and respect are delivered including setting high personal standards.

* Take an active role in managing risk, health and safety and safeguarding issues.

* Ability to work on own initiative as well as part of a team

* Ability to manage and develop effective strategies when working with young people presenting challenging behaviour.

EXPERIENCE:

* Working with vulnerable young people aged 16-25