Account Project Coordinator German C1

In this role you are an important link between the company and the customers. You are responsible for developing and monitoring the supply-chain and ensuring a positive customer experience.
Some In this role you are an important link between the company and the customers. You are responsible for developing and monitoring the supply-chain and ensuring a positive customer experience.
Some of your tasks will include:

• Making sure your deliveries to customers are correct in number and type of orders
• Ensuring that repeat business is running smoothly, on time and to a budget
• Organizing workflow within the Supply Chain to meet customers' time frames, make sure to follow standard processes and that customers get the correct reply in time.
• Contributing pro-actively to a joint result and make sure every relevant person is aligned
• Managing the existing accounts from A to Z; monitoring it's progress, coordinating meetings and overseeing members of the project team, assuring that 'expert's talk to experts'
• Leading times of orders and projects and ensure the timely fulfillment of milestones
• Providing correct and clear financial information to the financial administration to ensure invoices are correct and on time (cost control)
• Making sure that your order administration is well organized
• Working very closely to the sales department to understand the market's needs, help sales on customers relationships and keep them informed on relevant issues, complaints and/ or escalations
• Coordinating customers' complaints and ensure a prompt and satisfactory resolution in coordination with the right departments
• Executing quickly, reliable and complete the responsibilities: operational forecasting, trial management, complaint process, customer satisfaction, chain coordination, etc.

By effectively fulfilling these tasks, you will play a crucial role in enhancing customer satisfaction, optimizing supply chain efficiency, and driving business success.

• A C1 level of German and a C1 level of English is required. Knowledge of other European languages are a big plus.
• Bachelor's degree or equivalent work experience
• 2-5 years of experience in supply chain or project management
• Knowledge of relevant systems (Excel/SAP/ Microsoft)
• Enthusiastic, motivated and a customer-oriented personality
• Excellent communication skills
• 32-40 hours per week availability
• Living in the area of Deurne. Our client does not provide sponsorship.