Customer Success Manager

MDH Recruitment are working with our client, a fast-growing tech and data company, who are are seeking a seasoned Customer Success Manager to join them at their office in Central Glasgow.

This is a full time, Monday to Friday role.

Our client are a rapidly expanding tech and data company that provides innovative solutions to businesses in a range of industries. The team is made up of skilled professionals who are passionate about technology and committed to delivering the best possible service to their clients.

About the Role:

As an Customer Success Manager, you will be responsible for building and maintaining existing relationships with our client base by cross/upselling opportunities within their account. You will work closely with the new business team to develop strategies to increase sales revenue and exceed sales targets.

Responsibilities:

* Manage a portfolio of client accounts, serving as the primary point of contact

* Develop and maintain strong relationships with clients, understanding their needs and providing solutions

* Collaborate with internal teams to ensure client satisfaction and successful project delivery

* Identify opportunities for upselling and cross-selling to maximize revenue

* Conduct regular account reviews to assess performance and identify areas for improvement

Experience

* Proven track record in B2B sales, preferably in the technology industry

* Excellent communication and interpersonal skills

* Strong negotiation and closing skills

* Ability to work independently and as part of a team

* Self-motivated and results-driven

* Knowledge of CRM software

If you are a highly motivated individual who is passionate about technology and sales and looking for an exciting opportunity to develop your career, we would love to hear from you. This is an excellent opportunity to join an exciting, dynamic and growing company and earn a lot of commission.

If you are interested then please give Keir a call on (phone number removed)