发表在: 行政与服务支持 在 卡迪夫 | 发表: |
Job Opportunity: Admin Officer🌟
Are you a proactive and detail-oriented professional with a passion for administration and customer service? Join our dynamic team and make a real impact!
Position Overview
We are on the hunt for a talented Admin Officer with strong customer service skills and a drive for continuous improvement. If you're tech-savvy, especially with Microsoft Office 2016, and have a knack for teamwork, we want to hear from you!
Key Responsibilities
📑 Document Preparation:
Prepare papers and files for court, tribunals, hearings, and meetings.
📋 Record Management:
Create and update records on our in-house system, including data collection.
📅 Meeting Coordination:
Book, prepare, and organise meeting rooms and court hearings.
📝 Case Processing:
Handle casework, including court orders, claims, and fines.
⚖️ Court Assistance:
Clerk in Civil and Family Courts.
📞 Customer Interaction:
Manage counter (face-to-face) interactions and answer telephone calls.
💬 Communication:
Collaborate with Judiciary, Magistracy, and other court staff to provide exceptional customer service.
⚡ Pressure Management:
Thrive under pressure, delivering a "right first time" service every time.
Required Skills and Experience
✅ Administration:
Strong administration experience with excellent customer service skills.
💻 IT Proficiency:
Proficient in Microsoft Office 2016; experience with other systems is a plus.
🤝 Teamwork:
Proven ability to work effectively in a team environment.
🌟 Flexibility:
Willingness to work flexibly and assist with other duties as needed.
Additional Information
🔒 DBS Check:
A Disclosure and Barring Service (DBS) check may be required, depending on the level of access to sensitive information.
Why Join Us?
✨ Be part of a supportive and collaborative team.
✨ Contribute to meaningful work that makes a difference.
✨ Opportunities for professional growth and development.
Ready to Apply?
If you're ready to take your administrative career to the next level, apply now and be part of our success story!
If interested - please send your CV